2021.10.13

MeetMe customer support review

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https://www.meetme.com/

MeetMe is a geolocation online dating and live streaming platform app and website service, operated by the newly formed ParshipMeet Group.

How to get in touch with MeetMe Customer Service Representative

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All their contact details are clearly stated on their page.

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Although I personally did my initial verification process because without it, this app is not allowing people to use the service, I got this pop up to verify my account (again).

Also, I got a message which was very difficult to understand.

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I did not understand what they were talking about so I messaged to the address in the message.

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I personally got a reply very quickly. I emailed to [email protected] but I got a reply from [email protected]

Although, the message I got was not including all answers to questions I asked.

This shows that MeetMe Customer Service Representative is there to help users.

Online Presence

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MeetMe Customer Service Representatives are active online. They are leaving some replies to negative reviews on Google store.

It is clear that they have some verifying process bugs which I personally experienced.

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They are also present on Apple App store, answering back to negative reviews.

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However, in the last few months, they stopped commenting back to the Apple store.

Online Reviews

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Trustpilot

On trustpilot, MeetMe has a very bad rate of 1.6. Some of the negative reviews are about Customer Service Representatives.

Some expressed that they have not been helpful.

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sitejabber

On sitejabber, MeetMe Customer Service Representatives have some negative reviews. They are about the same issue. They delete accounts without explanations. As well as asking users to verify their account numerous time.

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It is interesting to read that users can definitely feel that there are a lot of professional people such as escorts and prostitutes on the service, but the admins are not blocking them.

On both these review sites, MeetMe Customer Service Representatives do not comment back.

MeetMe Customer Service Representative Verdict

MeetMe Customer Service Representatives are there to help people. They are easy to reach however, they do not answer questions clearly.

Make sure to keep all your login information securely, follow their rules so you would not get banned from the service, especially, users with certain numbers of credits which were bought or earned.