2020.12.18

Cougar: Dating Mature Women [Customer Service Review]

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App Store

Cougar: Dating Mature Women is an iOS app service for sugar dating. It is not as well known as other sugar dating services such as Seeking Arrangement and Sugar Daddy Meet.

The app has not been under maintenance or updated for more than 2 years. There are many reports about bugs and glitches in their system that have not been dealt with.

Cougar: Dating Mature Women Customer Service Verdict

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Cougar: Dating Mature Women Customer Service might not exist. They might just have a bot to reply to all correspondence.

All replies are the same, there is no reply to actual messages. There is no email address to contact directly.

Thus, use Cougar: Dating Mature Women with caution, do not expect to get any help.
It is highly advisable to not pay for any additional services because there is no one to get in touch with.

How to contact Cougar: Dating Mature Women Customer Service [outside the app]

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Justuseapp.com

The link on Justuseapp.com is not working. There is no way to get in touch with Cougar: Dating Mature Women Customer Service outside of the app.

There is no information about who is operating this app or who developed this app apart from the developer’s name TianMin Di. There is no more additional information about TianMin Di online.

How to contact Cougar: Dating Mature Women Customer Service [inside the app]

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You can contact Cougar: Dating Mature Women Customer Service from the setting.

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I contacted them because there is an error buying the subscription. You can attach photos as a reference.

I also asked a question regarding feed suggestions because they were too far away. (But this sort itself out in few days of registration.)

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Then you would get a pop up saying that your message was submitted on the top.

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After more than 10 days of waiting, it is safe to say that their customer service is not there.

I did not get a single reply from the customer service representative.

Customer Service Online Presence / Activities

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It is common for customer service representatives to reply to comments online to boost their reputation. However, they do not reply or react to any negative comments or reviews on line.

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As we all know by now, the app has not been updated for more than 2 years. Their customer service is not existing thus, there are so many problems.