Ashley Madison Customer Support Review
Ashley Madison is a niche online dating service for married people. It was created in Canada two decades ago.
It became a popular app; however, in 2015, “The Impact Team” which was a group of hackers, stole Ashley Madison’s members’ data from their parent’s company Avid Life Media.
After the scandal, they have been working hard to gain the trust from users by rebranding and promotions.
Post Covid 19 world pandemic, Ashley Madison actually has been reported to gain more members.
Ashley Madison Customer Support Representative Verdict
Ashley Madison customer support representatives are there to help its users. They offer their support services in different languages. They are aiming to reply to enquiries within 5 working days.
They are easy to get in touch with from within or out of their webpage.
They do not post anything on online review sites and app stores; though there are so many negative comments there.
There are some negative comments online regarding their services being slow but this would be due to the increase of members. Ashley Madison gained more users during and after Covid 19 pandemic.
How to contact Ashley Madison Customer Support Representative
It is very easy to find their contact on their website. Users need to click the Click Here sign at the bottom of the page.
Their contact details:email addresses and postal addresses are clearly displayed on their page. They seem like they used to offer phone support but it has been suspended.
People are able to compose a message using this page.
I submitted a message regarding deleting an account.
I got an auto reply immediately.
Their auto reply consisted of 6 different language versions of the same message.
I got a personal reply from them after a few days from the auto reply. This shows that Ashley Madison customer support representatives are in operation.
Ashley Madison Customer Support Representative Online Presence
Ashley Madison customer support representative has a nearly non-existent online presence. They replied to one negative review on the Apple App store in 2019.
On Google app store, Ashley Madison customer support representative has not replied to any negative comments.
On trustpilot, Ashley Madison customer support representative also has not replied to any negative comments.
On sitejabber, Ashley Madison customer support representative also has not replied to any negative comments.