2022.02.22

Passionmature.com Customer Support Review

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Passionmature Contact

Passionmature.com is a dating service targeting the older generation. It has been in operation for a while. The service is developed by Ariem Group Ltd, they are a registered company in Hong Kong. They run multiple online dating services.

Passionmature is a relatively unknown service in the dating industry thus there is not a lot of information about this service.

Passionmature is supporting a wide range of people: cougar dating, mature samesex dating and LGBTQIA+. However, the authenticity of this multi targeting dating is very questionable.

How to get in touch with Passionmature.com Customer Support Representative

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Users can get in touch with Passionmature customer support representatives by clicking the profile icon at the top right hand corner.

Then you can choose the suitable section.

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Some FAQ sections would be helpful enough for simple questions.

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Personally, I got in touch with them because their wording was not clear.

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I got the usual sign of acknowledgment pop up.

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I asked one more question about an app service.

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After a usual auto reply, I received a sort of general message within a very short amount of time. This could be a bot.

But their meaning of “removing an account” means deleting an account.

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The question about the app service did not get any reply at all.

Passionmature.com Customer Support Representative Online Presence

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Since Passionmature does not have much online presence, Passionmature customer support representatives also don’t have any online presence either.

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Trust Mamma

On a review site, Trust Mamma, Passionmature has very limited but positive reviews.

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There is even one positive review about Passionmature customer support representatives that they are very helpful.

Passionmature.com Customer Support Representative Verdict

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Passionmature customer support representatives are easily reachable and they are there to reply to some messages but not all.

Due to the lack of information regarding this service itself, it is hard to say that Passionmature customer support representatives are very good.

They provide some safety information as follow,

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From seeing this format, Passionmature is predominantly focusing on the American market but Customer Support Representatives do reply to most of the messages outside of the USA.

Their operation could be mainly operated by bot, it is hard to determine this part. But their basic support is working fine.