2022.08.14

Jeevansathi.com Customer Support Review


https://www.jeevansathi.com/

Jeevansathi.com is an Indian matrimony service which started its service in 1998. They are growing its services due to a popular Netflix docu reality tv show focusing on Indian matchmaking.

Jeevansathi.com offers free and paid membership options as well as matrimony centers in India catering to the growing matchmaking industry.

Jeevansathi.com Customer Support Verdict

Jeevansathi.com Customer Support offers all possible tools for its customers to get in touch with. It is one of the most well equipped customer supports for an online matching service. They also have enough online presence, especially on Google App store.

Although there are very limited reviews about their services online, they are surely there to help their customers. Their operation is not heavily relied on bot, human operation would not be so instant but users would get a reply.

How to get in touch with Jeevansathi.com Customer Service Representatives

It is very easy to find their contact details. There is a Help sign on the top of the menu bar.

By clicking the sign, the new page would appear and it would show different categories as well as direct email address. People are also able to request callbacks.

At the bottom of the page, people are able open a new pop ups

At the bottom of the help page, there is even an icon of chat service.

I personally, got in touch with their help using [email protected]

I personally got an auto reply.

After 2 days of waiting, they replied personally and helped me with the inquiry.

Online Presence

Trustpilot

Jeevansathi.com has only 1 review on trustpilot. This is very unusual. This shows that Jeevansathi.com is not a popular service outside of India. There is no presence of the support service.


MOUTHSHUT.com

MouthShut, an Indian review website has a better number of reviews. However, MouthShut’s reputation has not been so great regarding fake reviews.

There is no presence from the Jeevansathi.com Customer Support on this site.

Jeevansathi.com Customer Support representatives have been replying to some reviews on Apple App store.

Jeevansathi.com Customer Support is more active on Google App store. There are a lot of replies from them on current posts.

Their replies are customized to each post, this shows their human operation.

There are some posts about the customer support representatives being very pushy to users to sign up for paying memberships.